Privacy Disclaimer

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Headed South Snowbird Home Services

www.headedsouthflorida.com

Last Updated: March 5, 2026

At Headed South Snowbird Home Services (“we,” “our,” or “us”), we value the privacy of individuals who use our website and related services (collectively, our “Services”). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services (“users,” “you,” or “your”). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.

1. Information We Collect

We may collect a variety of personal information and other information about you or your devices from various sources, as described below.

A. Information You Provide to Us

• Registration Information: If you sign up for an account, register to use our Services, or sign up for emails or updates, we may collect your name, email address, phone number, and/or mailing address.

• Communications: If you contact us directly, we may collect your name, contact details, the contents of your messages, and any attachments or form submissions you send to us.

• Property & Service Information: When requesting home watch or concierge services, you may provide property-specific information including access instructions, special notes, and existing property conditions.

• Payment Information: If you make a purchase, we or a third-party payment processor may collect your payment-related information, such as credit card or other financial details.

• User Content: If our Services allow you to post reviews, comments, or other content, that information may be shared publicly through our Services unless otherwise noted.

• Job Applications: If you apply for a position with us, we may collect your name, contact information, employment history, education, references, and other relevant application materials.

B. Information We Collect Automatically

• Device Information: We may collect information about the devices and software you use to access our Services, including your IP address, browser type, operating system version, and device identifiers.

• Usage Information: To help us understand how you use our Services and improve them, we may collect data such as pages viewed, session lengths, search queries, and crash reports.

• Cookies & Similar Technologies: We and our third-party partners may use cookies, pixel tags, or similar technologies to collect information. A session cookie disappears when you close your browser; a persistent cookie remains and may be used on future visits. You can manage cookies through your browser settings. For more information, visit www.aboutcookies.org or www.allaboutcookies.org.

C. Information We Receive from Other Sources

We may receive information about you from third parties that help us update, expand, and analyze our records, identify new clients, or detect or prevent fraud. What we receive from third parties is governed by those organizations’ privacy settings and policies, and we encourage you to review them.

2. How We Use the Information We Collect

We may use the information we collect to:

• Provide, maintain, improve, and enhance our Services;

• Understand and analyze how you use our Services and develop new features and functionality;

• Facilitate purchases of products or services you order;

• Host events and manage event registrations;

• Allow you to share content with other users of our Services;

• Evaluate and process job applications;

• Communicate with you, respond to your questions, and provide customer support;

• Send marketing and promotional materials that may be relevant or of interest to you;

• Detect and prevent fraud and respond to trust and safety issues;

• Comply with legal obligations, enforce our Terms of Use, or respond to legal requests from governmental agencies; and

• For other purposes for which we provide specific notice at the time the information is collected.

3. How We Share the Information We Collect

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist in operating our website and delivering our Services. These providers are permitted to use your information only to provide services on our behalf.

• Affiliates & Representatives: We may share your information with our affiliates, subsidiaries, and representatives as needed to provide our Services.

• Other Users: Content you post on our website, including reviews or comments, may be displayed to other users as appropriate.

• Advertising & Analytics Partners: We may work with partners including Google, Meta, LinkedIn, and Microsoft to analyze site usage and deliver relevant advertising. These partners may use cookies and similar technologies and may collect information about your use of other websites and apps. For details and opt-out options, see Section 5 (Your Choices) below.

• As Required by Law: We may access, preserve, and disclose your information if required to comply with law enforcement requests, court orders, or other legal processes, or to protect the rights, property, or safety of our business, clients, or others.

• Business Transfers: If we are acquired, merged with another company, or sell assets, your information may be transferred as part of that transaction and will remain subject to the protections of this Privacy Notice.

• With Your Consent: We may share your information for other purposes with your explicit permission.

For a current list of our advertising and analytics partners, contact us at info@headedsouthflorida.com.

4. Photography & Property Documentation

In the course of providing home watch services, we may photograph or record video of your property for documentation and reporting purposes. These materials are:

• Stored securely in your client portal and accessible only to you and authorized staff;

• Used solely for service documentation, reporting, and communication with you;

• Never published, shared publicly, or used for marketing without your express written consent.

You retain ownership of all documentation related to your property.

5. Your Choices

• Marketing Emails: You may unsubscribe from promotional emails using the unsubscribe link in any email. You may still receive necessary administrative or service-related communications.

• Cookies: Most web browsers allow you to manage or disable cookies through browser settings. Visit www.aboutcookies.org for guidance.

• Google: You can learn more about Google’s privacy practices at Google’s Privacy & Terms page and install the Google Analytics Opt-out Browser Add-on to prevent data collection.

• Meta (Facebook/Instagram): Meta provides information about how it uses data collected through our Services in its Data Policy, available at facebook.com/privacy/policy.

• LinkedIn & Microsoft: You can review their privacy and advertising policies on their respective websites.

• Industry Opt-Out Tools: Some of our advertising partners participate in the Network Advertising Initiative (optout.networkadvertising.org) or the Digital Advertising Alliance (optout.aboutads.info). You can use these tools to opt out of targeted advertising.

• Data Deletion: You may request deletion of your personal data at any time by contacting us at info@headedsouthflorida.com.

6. Third-Party Content

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. This Privacy Notice does not apply to your activities on third-party services or any information you disclose to them. We encourage you to review their privacy policies before providing any personal information.

7. Security

We make reasonable efforts to protect your information using administrative, technological, and physical safeguards designed to prevent accidental loss, unauthorized access, and unlawful processing. Because no information system can be 100% secure, we cannot guarantee the absolute security of your information. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized access to your data.

8. Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services is directed toward children. If you learn that a child has provided us with information in violation of this Privacy Notice, please contact us at info@headedsouthflorida.com.

9. Florida Privacy Rights

We comply with all applicable Florida privacy laws. Florida residents may have additional rights regarding their personal information, including the right to know what data we collect, the right to request deletion, and the right to opt out of certain uses of their data. To exercise any applicable rights or inquire about your information, please contact us directly at info@headedsouthflorida.com.

10. International Visitors

Our Services are hosted in the United States and intended for use by individuals located within the United States. If you choose to use our Services from outside the U.S. — including from the European Union or other regions with differing data protection laws — please be aware that your information will be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer and processing as described in this Privacy Notice.

11. Changes to This Privacy Notice

We will post any updates to this Privacy Notice on this page, and the revised version will take effect upon posting. If we make material changes, we may notify you via a notice on our website or by other means. We encourage you to review this Privacy Notice periodically to stay up to date on our privacy practices. Continued use of our Services after changes are posted constitutes your acceptance of the updated Notice.

12. Contact Us

All privacy-related questions, feedback, requests for technical support, and other communications should be directed to:

Headed South Snowbird Home Services

Wimauma, FL 33573

Phone: 813-733-7743

Email: info@headedsouthflorida.com

Website: www.headedsouthflorida.com

Copyright © 2026 Headed South Snowbird Home Services — All Rights Reserved.