Headed South Snowbird Home Services

Headed South Snowbird Home Services

PRIVACY POLICY

www.headedsouthflorida.com

Last Updated: March 5, 2026

At Headed South Snowbird Home Services (“we,” “our,” or “us”), we value the privacy of individuals who use our website and related services (collectively, our “Services”). This Privacy Policy explains how we collect, use, and share the personal information of users of our Services (“users,” “you,” or “your”). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described in this Privacy Policy.

Personal information is information that identifies or could be used to identify a specific person. It does not include deidentified, anonymized, pseudonymized, or aggregated information derived from personal information.

1. Information We Collect

We may collect a variety of personal information and other information about you or your devices from various sources, as described below.

A. Information You Provide to Us

• Registration & Contact Information: If you sign up for an account, register to use our Services, or reach out to us, we may collect your name, email address, phone number, mailing address, and/or property address.

• Communications: When you contact us directly — including via our contact form, phone, or email — we may collect your name, contact details, the contents of your message, and any attachments you send.

• Service Information: When requesting home watch or concierge services, you may provide us with property-specific information, including access codes, key details, special instructions, and existing property conditions.

• Payment Information: If you purchase our Services, we (or a third-party payment processor acting on our behalf) may collect payment-related information such as credit card or other financial information.

• User Content: If our Services allow you to submit reviews, comments, or other content, that information may be displayed publicly unless otherwise noted.

B. Information We Collect Automatically

• Device Information: We may collect information about devices and software used to access our Services, including IP addresses, browser type, operating system version, and device identifiers.

• Usage Information: To improve our Services, we may collect data about your interactions, including pages viewed, session lengths, search queries, and crash reports.

• Cookies & Similar Technologies: our third-party partners and we may collect information using cookies, pixel tags, or similar technologies. You can manage cookies through your browser settings. For more information, visit www.aboutcookies.org.

C. Information We Receive from Other Sources

We may receive information about you from third parties that help us update, expand, and analyze our records, identify new clients, or detect and prevent fraud. Information received from third parties is governed by those parties’ privacy policies.

2. How We Use the Information We Collect

We may use the information we collect:

• To provide, maintain, improve, and enhance our Services;

• To understand and analyze how you use our Services and develop new features;

• To facilitate purchases of products or services you order;

• To communicate with you, respond to your questions, and provide customer support;

• For marketing and advertising purposes, including sending relevant promotional materials;

• To detect and prevent fraud and respond to trust and safety issues;

• For compliance purposes, including enforcing our Terms of Use or other legal rights, or as required by applicable laws and regulations;

• For other purposes for which we provide specific notice at the time the information is collected.

3. How We Share the Information We Collect

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist in operating our website and delivering our Services. These providers are permitted to use your information only to provide services on our behalf.

• Advertising & Analytics Partners: We may work with partners such as Google, Meta, LinkedIn, and Microsoft to collect analytics data and deliver relevant advertising. These partners may use cookies and similar technologies. You may opt out via the Network Advertising Initiative (optout.networkadvertising.org) or the Digital Advertising Alliance (optout.aboutads.info).

• Legal Requirements: We may disclose your information if required to comply with law enforcement requests, court orders, or other legal processes, or to protect the rights, property, or safety of our business, our clients, or others.

• Business Transfers: If we are acquired by or merged with another company, or if we sell assets, your information may be transferred as part of that transaction. Your information will remain subject to the protections of this Privacy Policy.

• With Your Consent: We may share your information for other purposes with your explicit permission.

For a current list of specific advertising and analytics partners, contact us at info@headedsouthflorida.com.

4. Photography & Property Documentation

In the course of providing home watch services, we may take photographs or video of your property for documentation and reporting purposes. These images are:

• Stored securely in your client portal and accessible only to you and authorized staff;

• Used solely for the purpose of service documentation and reporting;

• Never published, shared, or used for marketing without your express written consent.

You retain ownership of all documentation related to your property.

5. Your Choices

• Marketing Emails: You may unsubscribe from promotional emails using the unsubscribe link provided in each email. You may still receive necessary service-related communications.

• Cookies: Most browsers allow you to manage or disable cookies through browser settings. Visit www.aboutcookies.org for guidance.

• Data Deletion: You may request deletion of your personal data at any time by contacting us at info@headedsouthflorida.com. We will respond within a reasonable timeframe in accordance with applicable law.

• Advertising Opt-Out: You can opt out of targeted advertising from our partners through their respective privacy settings or through industry opt-out tools listed above.

6. Data Security

We use industry-standard administrative, technological, and physical safeguards to protect your personal information from accidental loss, unauthorized access, and unlawful processing. However, no information system can be guaranteed 100% secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized access to your account or information.

7. Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services is directed toward children. If you learn that a child has provided us with information in violation of this Privacy Policy, please contact us at info@headedsouthflorida.com.

8. Third-Party Links

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. International Visitors

Our Services are hosted in the United States and intended for use by individuals located within the United States. If you choose to use our Services from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer and processing.

10. Florida Privacy Rights

We comply with all applicable Florida privacy laws. Florida residents may have additional rights regarding their personal information. To exercise any applicable rights or to inquire about your data, please contact us directly at info@headedsouthflorida.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. If we make material changes, we may notify you via a notice posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Continued use of our Services after any changes constitutes your acceptance of the updated policy.

12. Content & Copyright Policy

All content on this website — including text, service descriptions, branding elements, images, logos, and original written material — is the exclusive property of Headed South Snowbird Home Services.

All content has been created specifically to represent our business, services, and community presence in Sun City Center and Wimauma, Florida.

Unauthorized reproduction, copying, modification, distribution, or use of any content from this website without written permission is strictly prohibited. We actively monitor online platforms for duplicate or unauthorized content. If infringement is discovered, we reserve the right to file a Digital Millennium Copyright Act (DMCA) takedown request and pursue all appropriate legal remedies.

If you believe content on this site has been used improperly, or if you would like permission to reference our material, please contact us directly.

13. Contact Us

All privacy-related questions, feedback, requests for technical support, and other communications should be directed to:

Headed South Snowbird Home Services

Wimauma, FL 33573

Phone: 813-733-7743

Email: info@headedsouthflorida.com

Website: www.headedsouthflorida.com

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